TRA 175

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COURSE SYLLABUS

1.	TITLE OF COURSE:	Special Topics: Reservations and Ticketing
	PREFIX/NUMBER:	TRA 175	CREDIT HOURS:	3
2.	PREREQUISITE:	None

3.	RESOURCES NEEDED:
	TEXT:	Airfares and Ticketing, Davidoff, 3rd Ed., Prentice Hall Publishers, 1998.
	SUPPLIES:	None
4.	COURSE DESCRIPTION:
5.	COURSE GOAL:	After successfully completion of this course, the student will have the skills necessary to prepare domestic and international itineraries, make necessary reservations, and issue appropriate documents.

6.	COURSE OBJECTIVES:
	The student will be able to:
	A.	To introduce the student to the North American and Worldwide OAGs, and identify appropriate itineraries from each.
	B.	To have student learn by memory major domestic and international airport codes.
	C.	To locate and identify rules in the domestic rules tariff.
	D.	To think critically about the hub and spoke system and the effects of deregulation.
	E.	To describe the function of each part of a standard ticket.
	F.	To prepare a standard ticket, open ticket, prepaid ticket advice, credit card form, ticket exchange, tour order, MCO, Amtrak, ticket and ARC report.

7.	EVALUATION PROCEDURES:
		Attendance and Class Participation	15%
		Daily Work, Tests and Quizzes	55%
		Final Project (see requirements)	30%
		TOTAL	100%

			Grading Scale Raw Score Range	Letter Grade
			90 to 100	A
			80 to 89	B
			70 to 79	C
			60 to 69	D
			50 or less	F

Special Remarks:
	Attendance: College policy states that students may be dropped from enrollment when absent 20% of the scheduled class meeting. If enrolled from the beginning of the term, 9 hours will usually constitute 20% of a 3-credit semester course. Reinstatement procedures are described in the PCC catalog.
	Tardy Policy: A student who is late three times (enters classroom after the instructor has taken roll) will be charged with one full absence unless he/she can provide valid reasons for one or more of these tardies.
	Missed Assignments and Exams: It is the student’s responsibility, whether present or absent, to obtain all material presented and to complete all course assignments. If prior arrangements are made or extenuating circumstances exist, make up of tests may be allowed. Late homework papers will not be accepted unless those same extenuating circumstances exist. Quizzes may not be made up.

8.	COURSE OUTLINE:
	I.	System Timetables	6 hours
	II.	North American OAG	7 hours
	III.	International OAG	7 hours
	IV.	Basic Airline Ticketing	7 hours
	V.	Return, Exchange Ticketing	8 hours
	VI.	Tour, Cruise, Special Event Ticketing	6 hours
	VII.	Hotel Reservations and Voucher systems	6 hours
		Total Hours	45 hrs

10.	ACADEMIC INTEGRITY:
	The very nature of higher education requires that students adhere to accepted standards of academic integrity. Therefore, Pueblo Community College has adopted a policy of academic conduct as described in the Student Handbook. Violation of academic integrity may be defined to include the following: cheating, plagiarism, falsification and fabrication, abuse of academic materials, complicity in academic dishonesty, and personal misrepresentation. It is the student’s responsibility to be aware of the behaviors that constitute academic dishonesty. Sanctions for violating the standards of academic integrity may include warning, probation, suspension, and/or failure of the course or assignment at the discretion of the instructor.
11.	ADA NOTICE:
	Students who have a documented disability may be eligible to receive accommodations for this class. Please contact the Disability Resources Center at 549-3446 for further information.