| 6. |
COURSE OBJECTIVES: |
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By the end of the course, students will |
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(A) |
identify historical milestones in the development of group feeding outside of the home. |
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(B) |
distinguish between the commercial and institutional segments of the foodservice industry. |
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(C) |
describe the principal ways in which commercial foodservice establishments are organized and managed. |
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(D) |
characterize the various industry segments and the customers they serve. |
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(E) |
identify types of menus offered at regular mealtimes (breakfast, lunch, and dinner) and on special occasions. |
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(F) |
describe the basic features of each type of menu. |
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(G) |
recognize how food and labor costs affect menu planning and how they can be controlled. |
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(H) |
identify the basic economic law of supply and demand and its effect on foodservice sales and profits. |
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(I) |
characterize commonly used methods of pricing menu items and their advantages and disadvantages. |
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(J) |
identify ways of evaluating pricing methods. |
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(K) |
describe pricing for nonprofit institutions and employee meals. |
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(L) |
identify basic elements of menu presentation and format. |
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(M) |
identify various menu design elements and their contributions to menu performance. |
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(N) |
recognize basic rules to be followed in using design elements to produce menus with customer appeal and that are effective merchandising mediums. |
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(O) |
name the types of alcoholic beverages customarily served at each part of a meal. |
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(P) |
identify the types and varieties of alcoholic beverages to be offered by liquor menus. |
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(Q) |
characterize methods of liquor pricing. |
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(R) |
describe the responsibilities of commercial and institutional foodservice operations in meeting the nutritional needs of patrons. |
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(S) |
identify the primary nutrient substances and their functions. |
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(T) |
describe the ways food should be prepared by foodservice operations to minimize loss of nutrients. |
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(U) |
characterize the job of purchasing and the major methods of accomplishing the function for a foodservice. |
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(V) |
identify the major factors the purchaser must consider in selecting food purveyors. |
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(W) |
identify ways in which production labor may be reduced. |
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(X) |
identify various production controls. |
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(Y) |
recognize the major elements of service that contribute top patron satisfaction. |
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(Z) |
identify the common and distinguishing features of counter, cafeteria, and buffet service. |
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(AA) |
identify the components of an efficient serving system. |
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(BB) |
describe the serving elements which distinguish American, Russian, French, and English service. |
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(CC) |
identify methods of handling checks. |
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(DD) |
identify areas of foodservice operations where computer use might improve efficiency. |
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(EE) |
identify methods of making financial analyses of planned and existing foodservice operations. |
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(FF) |
describe the factors and risks involved in foodservice investing. |
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(GG) |
characterize the elements of a feasibility study. |
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(HH) |
calculate profit and return on investment. |
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(II) |
use ratios to measure financial success. |