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COURSE SYLLABUS

1. TITLE OF COURSE: Library/Media Center Management & PR
PREFIX/NUMBER: LTN 220 CREDIT HOURS: 3
2. PREREQUISITE: LTN 101 Introduction to Library Services
3.

RESOURCES NEEDED:

TEXT:

None

SUPPLIES:

None
Access to a library.
4.

COURSE DESCRIPTION:

This course introduces students to management theories and communication principles emphasizing team management.  The student is introduced to customer service, diversity and disability issues, and provided resources to utilize or enhance these services.  The student will develop a personal or library mission statement.  Other topics include public relations, marketing, budgeting, and library security.
5.

COURSE GOAL:

Students will be introduced to interpersonal and management skills needed to be successfully employed in libraries or media centers.
6. COURSE OBJECTIVES:
By the end of the course, students will
(A) Describe common management theories.
(B) Identify the position of the library in the organizational structure.
(C) Determine the difference between leadership and management and when each is appropriate in the work setting.
(D) Show an understanding of the overall function of libraries and their relationship to the clientele they serve.
(E) Recognize the responsibility of the library to serve all segments of the community's population by: 1) Identifying one way to apply the Cultural Diversity Tool kit in the library; 2) Using the ADA Checklist, evaluate a library; 3) Developing one project to reach a minority group in the community.
(F) Develop goals and objectives for operating library and recommend procedures for implementation.
(G) Demonstrate knowledge of problem solving techniques and apply them to the library setting.
(H) Apply ethics in a decision-making situation in the library setting.
(I) Define public relations and marketing.  Apply public relations to a discussion of a library incident.  Create one marketing project.
7. EVALUATION PROCEDURES:
Discussion Participation 55 points
Assignments + Quizzes 198 points
Paper 45 points
Grading Scale
Raw Score Range 		Letter Grade
288 to 264 A
263 to 236 B
235 to 207 C
206 to 178 D
176 to 0 F

Special Remarks:

1.

Attendance:  College policy states that students may be dropped from enrollment when absent 20% of the scheduled class meetings.  If enrolled from the beginning of the term, 15 hours will usually constitute 20% of a four-credit semester course which meets five hours per week.  Reinstatement procedures are described in the PCC catalog.

2.

Discussion Participation: Some assignments require that students respond to hypothetical situations that are posted in Discussion.  These assignments are part of the course work and are graded.

3.

Missed Assignments: It is the student's responsibility to obtain all material presented and to complete all course assignments.  If prior arrangements are made or extenuating circumstances exist, makeup of assignments may be allowed.  Late assignments will receive a 10-point penalty unless extenuating circumstances exist.  Makeup of quizzes is at the instructor's discretion. There are video assignments.  Work with the instructor if it is not possible to view these materials.

8. COURSE OUTLINE
Tentative Schedule
I. Management
II. Management vs. Leadership
III. The Library as an Organization
IV. Planning
V. The People in Management
VI. Customer Service
VII. Service to diverse populations, physically challenged, and minority members
VIII Personal Mission Statement
IX. Communication
X. Public Relations & Marketing
XI. Budgeting
XII Library Security
9. METHODS OF INSTRUCTION:
To be successful in this course, students are expected to participate in Discussions and course activities, and complete and submit assignments in a timely manner. The instructor may assign point values to such activities.
10. ACADEMIC INTEGRITY:
The very nature of higher education requires that students adhere to accepted standards of academic integrity. Therefore, Pueblo Community College has adopted a policy of academic conduct as described in the Student Handbook. Violation of academic integrity may be defined to include the following: cheating, plagiarism, falsification and fabrication, abuse of academic materials, complicity in academic dishonesty, and personal misrepresentation. It is the student’s responsibility to be aware of the behaviors that constitute academic dishonesty. Sanctions for violating the standards of academic integrity may include warning, probation, suspension, and/or failure of the course or assignment at the discretion of the instructor.
11. ADA NOTICE:

Students who have a documented disability may be eligible to receive accommodations for this class. Please contact the Disability Resources Center at 549-3446 for further information.