|
6. |
COURSE OBJECTIVES: |
|
At the end of the course students will be able to: |
|
|
A. |
Explain the terminology and concepts crucial to an understanding of the library circulation function. |
|
|
B. |
List the circulation services that libraries make available to their communities. |
|
|
C. |
Explain the policies and procedures, which underlie and organize library circulation services. |
|
|
D. |
Demonstrate an understanding of the ethical, legal, and security issues, which influence library circulation. |
|
E. |
Demonstrate an understanding of the importance of excellent customer service skills. |
|
F. |
Explain the impact of technology on the provision of library circulation service. |
| 7. |
Course Activities: |
|
A. |
Complete all assigned readings. |
|
B. |
Complete weekly assignments (15 total). Utilize and display an understanding of the material covered. (80% of the grade) |
|
C. |
Do one library circulation desk observation and analysis. (15% of the grade) |
|
D. |
Completion of assignments by the due date and participation in online discussions. (5% of the grade ) |