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Use this page to help determine who to contact for the most common issues experienced by students. The "When to Contact..." column describes the types of assistance given by each group. If you have questions you cannot answer from this page, contact your Program Chair to be directed to the best possible person(s) to assist.

             General Course and Program Support

24x7 Support Desk |Web: http://help.cccs.edu


| Toll-Free: 1.888.800.9198


The 24x7 Support Desk provides basic support assistance for students and instructors with course related issues, such as:

* Password/S# troubleshooting       *Basic course system support for tools.

The 24x7 Support Desk is available by phone, email, and chat to assist students with course issues and their college student email accounts. The self help site contains the phone number, email support link, chat support links, tutorials, and college student email set up. Another helpful feature displayed is the status of the course system.

Faculty, Students, and Staff, for username (S#) and password issues, please use the S# and PIN retrieval link on the PCC login page.

Contact Information

When to contact ...

Program Chairs/Departments

Arts and Sciences Chairs:
Borchers, Debbie – Chair – ENG and COM 115 & 125, & LIT   
         AB230H  Phone #:   719-549-3346
Nazario, Luis – Chair – ENG and COM 
        AB230G  Phone #:   719-549-3406
Breckenfelder, Rosemary – Chair – ECE 
        AB250P Phone #:   719-549-3204
Edwards, Dave – Chair – HUM, ARA, ART, DAN, FRE, GER, ITA, JRD, MUS, PHI, SPA, & THE 
         SJ227      Phone #:   719-549-3385
Fitzsimmons, Donna – Chair – SOC, EDU, ANT, CRJ, CSL, ETH, GEO, HIS, POS, PSY, SWK, &WST  
         AB250Y  Phone #:   719-549-3351
Graham, Cindy – Chair – REA, AAA, & ASL
         AB250S   Phone #:   719-549-3181
Alfonso, Nick – Chair – Science, AST, BIO, CHE, GEY, HWE 100, PHY, & SCI
          AB280F   Phone #:   719-549-3296
Santiago, Henri - Asst Chair - Science
          AB280   Phone #: 719-549-3240
Nava, Chip – Chair – Math 
          AB250M Phone #:   719-549-3303
Reding, Nancy – Assistant Chair – Math 
          AB250N  Phone #:   719-549- 3112
Nava, Chip -Chair- Mathematics- MAT
          AB250M  Phone #:  719-549-3033

Business and Technology:
Weitzel, Roger – Chair – ENY, ENT, & Ind Ele 
          GC 104   Phone #:   719-549-3124
Easton, Joe – Chair – ACC & BUS-MAN
          AB250     Phone #:   719-549-3471
Wolfe, Roger – Chair – WEL & MAC 
         SJ110       Phone #:   719-549-3239
Himes, Carol – Chair – CUA & HOS
        CC 114    Phone #:   719-549-3071
Leyba, Ron – Chair – CRJ  
        GC 141    Phone #:   719-549-3377
Ziff, Alan - Chair - FST
        GC-107    Phone#:    719-549-3324
McMahon, Mary – Chair – Office Administration 
        AB250I    Phone #:   719-549-3258
Maez, Robert – Co-Chair – ASE
        MT 133    Phone #:   719-549-3354
Sherman, Jenny – Chair – Visual Communication, CIS 
        AB250      Phone #:   719-549-3078

Health Professions:
Chavez, Mary – Dean – NUR 
        HS205      Phone #:   719-549-3483
Eccles, Elsa – Chair – DEH 
        HS 128     Phone #:   719-549-3270
Trujillo, Janet – Chair – DEA 
        MT122B   Phone #:   719-549-3263
Vigil, Tricia – Chair – OTA 
        MT 113    Phone #:   719-549-3268
Mathis, Dawn – Chair – EMS 
        MT 104    Phone #:   719-549-3102
Lechtenberg, Delia – Chair – RCA 
        MT 102    Phone #:   719-549-3266
Ross, Lynne – Chair – MST, PHT, & Phlebotomy 
        MT 172    Phone #:   719-549-3075

Coordinators

Coram, Cathy         Coordinator  FCC Nursing
          FCC-A101 Phone# 719-296-6114
Harman, Blance     Coordinator   Nursing
        SCCC-FB 216  Phone# 970-247-7209
Marino, Shirley    Coordinator  Health Pro
         MT 115   Phone# 719-549-3289
DeHerrera, Angela   Coordinator Phar/Phlebotomy
         MT 172   Phone# 719-549-3001

Your program chair is your "first point
of contact outside of class" if you have issues or concerns about your online course. (It’s suggested that you address any concerns with your instructor first and follow due process.) Contact your Program Chair to discuss:

  • Textbooks
  • Assessing an instructor
  • Questions about programs
  • Concerns about course material
  • Course/Instructor professionalism
  • Any other questions not addressed

When to contact the Academic Deans...

The Academic Deans support the Chairs and Instructors for each
program. You should contact the Program Chair first with questions, and then consider contacting the Academic Dean if you have needs related to the design and delivery of your course or student disciplinary issues that your Chair is unable to solve. 

Contact Information

Academic Deans

Dr. Lana Carter – Dean – Arts and Science –         AB230  
Phone #:   719-549-3253 

Jennifer Sherman – Dean – BTE – 
GC 108  Phone #:   719-549-3078

Mary Chavez – Dean – Health Professions –  MT 176  
Phone #:   719-549-3280

Dr. Lana Carter  – Dean  - Fremont Campus     FC A107 
Phone #:   719-296- 6106

Norm Jones– Dean – SCCC East Campus – and SCCC West Campus     
Phone #:   970-564- 7242

 

 


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