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24x7 Support Desk |Web: http://help.cccs.edu
| Toll-Free: 1.888.800.9198
The 24x7 Support Desk provides basic support assistance for students and instructors with course related issues, such as:
* Password/S# troubleshooting *Basic course system support for tools.
The 24x7 Support Desk is available by phone, email, and chat to assist students with course issues and their college student email accounts. The self help site contains the phone number, email support link, chat support links, tutorials, and college student email set up. Another helpful feature displayed is the status of the course system.
Faculty, Students, and Staff, for username (S#) and password issues, please use the S# and PIN retrieval link on the PCC login page.
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Contact Information |
When to contact ... |
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Program Chairs/Departments
Arts and Sciences Chairs: Borchers, Debbie – Chair – ENG and COM 115 & 125, & LIT AB230H Phone #: 719-549-3346 Nazario, Luis – Chair – ENG and COM AB230G Phone #: 719-549-3406 Breckenfelder, Rosemary – Chair – ECE AB250P Phone #: 719-549-3204 Edwards, Dave – Chair – HUM, ARA, ART, DAN, FRE, GER, ITA, JRD, MUS, PHI, SPA, & THE SJ227 Phone #: 719-549-3385 Fitzsimmons, Donna – Chair – SOC, EDU, ANT, CRJ, CSL, ETH, GEO, HIS, POS, PSY, SWK, &WST AB250Y Phone #: 719-549-3351 Graham, Cindy – Chair – REA, AAA, & ASL AB250S Phone #: 719-549-3181 Alfonso, Nick – Chair – Science, AST, BIO, CHE, GEY, HWE 100, PHY, & SCI AB280F Phone #: 719-549-3296 Santiago, Henri - Asst Chair - Science AB280 Phone #: 719-549-3240 Nava, Chip – Chair – Math AB250M Phone #: 719-549-3303 Reding, Nancy – Assistant Chair – Math AB250N Phone #: 719-549- 3112 Nava, Chip -Chair- Mathematics- MAT AB250M Phone #: 719-549-3033
Business and Technology: Weitzel, Roger – Chair – ENY, ENT, & Ind Ele GC 104 Phone #: 719-549-3124 Easton, Joe – Chair – ACC & BUS-MAN AB250 Phone #: 719-549-3471 Wolfe, Roger – Chair – WEL & MAC SJ110 Phone #: 719-549-3239 Himes, Carol – Chair – CUA & HOS CC 114 Phone #: 719-549-3071 Leyba, Ron – Chair – CRJ GC 141 Phone #: 719-549-3377 Ziff, Alan - Chair - FST GC-107 Phone#: 719-549-3324 McMahon, Mary – Chair – Office Administration AB250I Phone #: 719-549-3258 Maez, Robert – Co-Chair – ASE MT 133 Phone #: 719-549-3354 Sherman, Jenny – Chair – Visual Communication, CIS AB250 Phone #: 719-549-3078
Health Professions: Chavez, Mary – Dean – NUR HS205 Phone #: 719-549-3483 Eccles, Elsa – Chair – DEH HS 128 Phone #: 719-549-3270 Trujillo, Janet – Chair – DEA MT122B Phone #: 719-549-3263 Vigil, Tricia – Chair – OTA MT 113 Phone #: 719-549-3268 Mathis, Dawn – Chair – EMS MT 104 Phone #: 719-549-3102 Lechtenberg, Delia – Chair – RCA MT 102 Phone #: 719-549-3266 Ross, Lynne – Chair – MST, PHT, & Phlebotomy MT 172 Phone #: 719-549-3075
Coordinators
Coram, Cathy Coordinator FCC Nursing FCC-A101 Phone# 719-296-6114 Harman, Blance Coordinator Nursing SCCC-FB 216 Phone# 970-247-7209 Marino, Shirley Coordinator Health Pro MT 115 Phone# 719-549-3289 DeHerrera, Angela Coordinator Phar/Phlebotomy MT 172 Phone# 719-549-3001 |
Your program chair is your "first point of contact outside of class" if you have issues or concerns about your online course. (It’s suggested that you address any concerns with your instructor first and follow due process.) Contact your Program Chair to discuss:
- Textbooks
- Assessing an instructor
- Questions about programs
- Concerns about course material
- Course/Instructor professionalism
- Any other questions not addressed
When to contact the Academic Deans...
The Academic Deans support the Chairs and Instructors for each program. You should contact the Program Chair first with questions, and then consider contacting the Academic Dean if you have needs related to the design and delivery of your course or student disciplinary issues that your Chair is unable to solve.
Contact Information
Academic Deans
Dr. Lana Carter – Dean – Arts and Science – AB230 Phone #: 719-549-3253
Jennifer Sherman – Dean – BTE – GC 108 Phone #: 719-549-3078
Mary Chavez – Dean – Health Professions – MT 176 Phone #: 719-549-3280
Dr. Lana Carter – Dean - Fremont Campus FC A107 Phone #: 719-296- 6106
Norm Jones– Dean – SCCC East Campus – and SCCC West Campus Phone #: 970-564- 7242 |
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