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Announcing 24/7 Technical Support for Blackboard Vista!
The Colorado Community College System is pleased to announce 24/7 Help Desk support services for students and faculty using Blackboard Vista. Beginning April 23, 2008 -- students, faculty, and staff will be able to access support 24 hours a day, 7 days a week by calling the Technical Support desk at 1-888-800-9198 or submitting a support request or live chat through our Online Help Site located at http://help.cccs.edu.
The specialists at the 24/7 Technical Support help desk are trained to assist users on a variety of topics including:
· Configuring your computer to use Blackboard Vista
· Logging into Blackboard Vista
· Troubleshooting problems using your online course
· Setting up your browser to support Blackboard Vista
· Questions about how to use features in Blackboard Vista
· Uploading and downloading assignments/email attachments
Additionally, you can find step-by-step instructions for many common issues at our newly designed Self-Help site located at http://help.cccs.edu.
CCCOnline Bookstore Process Changes For Financial
Aid Students!!!
CCCOnline will be changing the way financial aid bookstore orders are processed. Click on CCCOnline above to find out more.
Check for Cancelled Courses
We have created a new page on our web site to notify students of any Virtual Campus courses that have been cancelled during the current semester. Click Here to access the page.
Virtual Campus Update
Usage of the lab has increased due to trainings, content development and meetings. To meet the needs of these activities the Virtual Campus Lab has been upgraded. These improvements include a phone conferencing system, larger monitors, and updated software. Throughout the Spring semester Robin Leach will be offering interactive workshops in the Virtual Campus Lab for all faculty and staff. We have a brand new calendar for upcoming workshops make sure you check it out by going to:
/Academics/AlternativeEducation/Faculty/Training+Calendar.htm
Robin Leach is the PCC representative on the Learning Technology Council. The CCCS Learning Technology Council is comprised of distance learning leaders from each campus and CCCOnline. During 2006-2007, this group organized and facilitated the migration of courses from WebCT campus edition to WebCT/Blackboard Vista. In 2007, the group – renamed the Learning Technology Council – took on a new purpose of ongoing operational management of the common Learning Management System and strategic collaboration on new distance learning initiatives. The Learning Technology Council has brought a new level of consistency and collaboration among college distance learning programs -- ultimately benefiting students taking courses from any of the 13 colleges or CCCOnline by providing a more consistent learning experience and higher level of service.
E-Mail: distance@pueblocc.edu
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